Privacy Policy

Dumpster Dispatch ("Company," "we," "us," or "our") operates a nationwide dumpster transportation marketplace connecting brokers and haulers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using our services, you agree to the practices described in this policy.

We collect information you provide directly to us, including:

•Account & Registration Data: Full name, company name, email address, phone number, role (broker or hauler), territory or service radius, fleet size, and project volume.

•Load & Transaction Data: Pickup and delivery addresses, contact information at job sites, dumpster specifications, scheduling dates, hauler pay rates, and payment methods.

•Profile Data: Company logos and any additional information you voluntarily provide.

•Usage Data: Pages visited, features used, timestamps, IP address, browser type, and device information.

•Communications: Messages, support requests, and any other information you send us.

We use the information we collect to:

•Create and manage your account on the platform.

•Facilitate connections between brokers and haulers for dumpster transport loads.

•Send transactional emails including load confirmations, dispatch notifications, and invoices.

•Send welcome and onboarding communications.

•Display hauler ratings and performance data.

•Improve, maintain, and secure our platform.

•Comply with legal obligations and resolve disputes.

•Communicate product updates and platform announcements.

We do not sell your personal information. We may share your information in the following circumstances:

•Between Platform Users: Broker contact details (company name, phone, email) are visible to haulers on dispatched loads. Hauler profiles including ratings and fleet information are visible to brokers searching for carriers.

•Service Providers: We may share data with trusted third-party vendors who assist with email delivery, data storage, analytics, and platform operations, under strict confidentiality agreements.

•Legal Requirements: We may disclose information when required by law, court order, or governmental authority.

•Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain your personal information for as long as your account is active or as needed to provide services. Load records, invoices, and transaction history may be retained for up to seven (7) years for legal and accounting purposes. You may request deletion of your account and associated data at any time by contacting us.

We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS/SSL), secure cloud storage, and access controls. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

Depending on your location, you may have the right to:

•Access the personal information we hold about you.

•Request correction of inaccurate or incomplete data.

•Request deletion of your personal data.

•Opt out of marketing communications at any time.

•Data portability — receive a copy of your data in a structured format.

To exercise any of these rights, please contact us using the information below.

We use cookies and similar tracking technologies to maintain session state, analyze platform usage, and improve user experience. You can control cookie settings through your browser preferences. Disabling cookies may limit some platform functionality.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies independently.

Our services are intended for business use by adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or platform notification. Continued use of the platform after changes become effective constitutes your acceptance of the revised policy. The date of the most recent update is listed at the bottom of this page.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Dumpster Dispatch

Email: privacy@dumpsterdispatch.com

Phone: Available through your registered account portal

We will respond to all verified requests within 30 days.